Privacy Policy

Introduction

Welcome to https://utility-mapping-and-network-design.trustedstandard.com (hereafter referred to as “Utility Mapping and Network Design,” “we,” or “our”). We are dedicated to protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users worldwide. Our policy complies with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CPPA), including its updated version, the California Privacy Rights Act (CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This Privacy Policy is applicable to all aspects of our online presence, including our website, https://utility-mapping-and-network-design.trustedstandard.com, any associated mobile applications, services, and products under our control. It’s crucial to understand that this policy does not extend to third-party platforms or services accessed through links on our site. These external platforms have their own privacy policies, and we encourage users to review them before providing personal information.

Processing Activities

This policy governs the following interactions:

Using Our Services: When you utilize our applications and services as an authorized user, we collect and process your data to provide these services effectively.
Visiting Our Websites: Any visit to our websites linked to this Privacy Policy is subject to the terms outlined here.
Communication with Us: This includes receiving newsletters, emails, phone calls, or text messages (SMS) from Utility Mapping and Network Design.

Personal Data Collection

We gather various types of personal data, including:

Account Information: Details related to your user account creation and management.
Payment Information: Data necessary for processing payments, such as credit card numbers and billing addresses.
Financial Information: Records of transactions and other financial details required for service provision.
Purchase Information: History and details of products or services purchased from us.
Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our apps.
Location Data: Information about your geographical location when using our location-based services.
Feedback: Any comments, reviews, or responses provided to our team.
Social Media Information: Data from social media platforms when users interact with our content on these sites.
Product Information: Details about products you browse or purchase on our platform.

We collect this data through various methods: user input forms, interactions with our applications and services, tracking technologies (like cookies), and third-party data providers who assist us in maintaining and improving our services.

Cookies

We employ cookies to enhance your experience and provide valuable insights for service improvement. Cookies are small text files stored on your device that serve different purposes:

Strictly Necessary: These ensure basic functions of our website, such as login sessions.
Preference: They remember user preferences and settings.
Analytics: Used to collect statistics about how visitors use our site, helping us understand user behavior.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes are achieved or if no longer required by law, we securely delete or anonymize the data to protect your privacy.

Security Measures

To safeguard your personal data, we implement robust security measures:

Encryption: We use encryption protocols to secure data during transmission and storage.
Access Control: Only authorized personnel have access to sensitive information.
Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may possess certain rights regarding your personal data, including:

Access to your data and its usage details.
Requesting corrections or amendments if your data is inaccurate or incomplete.
Deletion (erasure) of your personal information under certain circumstances.
Restriction or objection to the processing of your data.
Data portability, allowing you to transfer your data to another service provider.
The right not to be subject to automated decision-making processes, except where necessary or legally required.
The right to lodge appeals or complaints with relevant supervisory authorities.

To exercise these rights or for any data-related inquiries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any significant changes will be posted on our website, ensuring you are always informed about our data protection practices.

Contact Information

For any questions related to privacy, data requests, or to exercise your rights, please contact us via email at:
[email protected]

Or write to us at:
Utility Mapping and Network Design,
[Your Address],
[City, State, Zip Code]